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Frequently Asked Questions

General
How do I extend my stay or make changes to my reservation? 

Extending your stay is simple. Just check the calendar associated with your cabin to view availability. All our calendars are automatically updated. If there is availability for the dates you wish to add, please send us an email at inquiries@mystaytrips.com, and we can arrange for the additional days. We will then facilitate payment for the new dates. Similarly, if you need to change your reservation dates, please first check for availability and then reach out to us with your new dates. We will gladly make those changes for you. Guests have the flexibility to extend their stays within 30 days of your reservation start date as long as minimum nights are fulfilled. However, we are unable to move reservation dates or shorten a stay within 30 days of your reservation start date.

What's the minimum night requirement?

Our minimum night stay can vary, influenced by various factors, typically ranging from 2 to 5 nights.

What's the check-in and check-out times?

Check-in begins at 4pm. We will make every effort to see that your cabin is ready. Check-out is at 10am. We encourage you to check out on time since cleaners must go through the cabin before the next group checks in.

Are pets allowed in the cabins?

If your cabin DOES NOT allow pets, there will be no exceptions. Any guest found with a pet will be evicted immediately and NO REFUND given. If we find evidence after the fact that you had a pet with you, your credit card will be charged a minimum of $250.00

Whats the cancellation policy?

100% refund of amount paid if you cancel at least 30 days before check-in.If you cancel less than 30 days before check-in, all monies paid are forfeited.